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Foxmail smtp3/11/2023 Total size of files/webpages/images uploaded or downloaded Number of files/webpages/images uploaded or downloaded The bandwidth limits are dependent on your plan. They apply to how much is sent from your website (webpages and associated content), as well as what is uploaded and downloaded from your file storage. To protect our service against abuse, there are per-hour and per-day bandwidth limits for files and websites. In addition to the daily limits, there is an hourly limit for each of these quotas which is half the daily limit, and a 10-minute limit which is half the hourly limit. Please note that when you send an email to multiple recipients, this is considered one email per each recipient. The sending limit is raised to the full account quota as soon as the account is paid for. SendingĪll trial accounts are limited to sending a maximum of 120 messages per day to prevent abuse. This limit is in place to stop an automated system from accidentally flooding your account, which would then prevent other email addressed to you from being received. No mail being received from a single sender can exceed half of your per-day or per-minute allowance. We also have limits for the number of received messages from a single sender. This limit is the same for all account levels and is to stop large email floods from overloading an account. In addition to the daily limits, there is a per-minute limit of 100 messages and 100 MB. The following daily limits apply per user, depending on the plan: If you are already at the top plan, contact our support team to discuss your needs. If you find yourself regularly getting close to hitting the limit of sent/received messages for your account, you should upgrade your account. These limits are very high and 99.9% of our users never get anywhere close to hitting them. To protect our service against abuse, we limit the number and total size of emails that can be sent and received. com files are not allowed, as these are commonly used when sending email viruses. The same size limit of 70 MB applies to received email as well.Īttachments with double file extensions (e.g. Combined with email encoding, this usually means an attachment should be no larger than 50 MB. You may send any kind of attachment, as long as the resulting email is under 70 MB in total size. Limits on sending/receiving email Attachment and message size The following limits apply to the account as a whole, depending on the plan:Ħ00, plus 15 for every user in the accountġ00, plus 1 for every user in the account The following limits are per user, and are the same for all plans: № identities ![]() These restrictions are lifted as soon as your account goes back under quota. This means all messages sent to your account at this point will bounce and be returned to the sender as undeliverable. If your account remains over storage quota for a week, we will change to returning 5xx permanent error messages. Therefore, if you get your account back under the storage limit quickly (either by upgrading your plan or deleting some existing data), no messages will be lost. ![]() A 4xx bounce, also known as a soft bounce, means that the server will continue making attempts to deliver the message for some time. If you go over your mail storage quota, any further mail sent to your account will be temporarily bounced with a 4xx code. ![]() You should either delete some of your existing data to make room (and make sure you empty your trash to recover the space if you are deleting mail), or add email storage quota or upgrade your account.Ĭan't see your plan listed? Perhaps you're on one of our legacy plans. You will receive an automatic email notification if you get close to your storage quota limit. You can see how much of your storage quota is being used by scrolling to the bottom of the sidebar in the Fastmail web interface. The limit per user depends on your account plan, as detailed below. There are two main storage limits for every user: one is for mail, calendars and contacts, and the other is for file storage. In most cases, you will receive an automatic email notification if you have reached a limit on your account.ĭetails on our most common limits are below. We apply fair use account limits across our service to prevent abuse or runaway activities from using up too many resources.
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